http://eaglecliffhospitality.wordpress.com/2008/05/24/bowen-needs-one-of-thesedrastically/ Bowen Island....within reach.... beyond comparison! Mon, 26 May 2008 20:51:28 +0000 http://wordpress.com/ hourly 1 http://eaglecliffhospitality.wordpress.com/2008/05/24/bowen-needs-one-of-thesedrastically/#comment-22 Robert Tuss Mon, 26 May 2008 20:51:28 +0000 http://eaglecliffhospitality.wordpress.com/2008/05/24/untitled-4/#comment-22 Kidding Murray my friend. A professional indeed and he captures the essence of Boutique Hotels in his comments. I wanted to raz him because as Murray is aware the industry is changing so fast one cannot imagine. The so called long range marketing plans have given way to dynamic marketing techniques not seen before in the hotel industry but I will state because it needs to be said the hotel industry marketing teams are still behind by at least one half a beat. They still fail to get out of their shells that in some way they are overly important and determine much of their future based on their peers and what moves they make. Gentlemen. Your peers do not stay in hotels and if they do personally they do not pay the bill. Only a true customer translates into valuable marketing information. Love hotel people but hey,hotel people just manage other peoples money, they are not the innovators, the leaders, all but a few. I challenge hoteliers to get back to basics, leave accounting to the accounting department and get out and meet the people, meet your community, be part of the community instead of jocking for the next move your company will transfer you too. Old fashion hoteliers with both experience and true people experience are wanted. Badly. The shining boys and girls today are but clones of the old players game but lack much. Don't think so? Ask in your city both the community and the industry who are the top 5 hotel managers and what are their names? Good luck to all. Those days do not exist anymore. Kidding Murray my friend. A professional indeed and he captures the essence of Boutique Hotels in his comments. I wanted to raz him because as Murray is aware the industry is changing so fast one cannot imagine. The so called long range marketing plans have given way to dynamic marketing techniques not seen before in the hotel industry but I will state because it needs to be said the hotel industry marketing teams are still behind by at least one half a beat. They still fail to get out of their shells that in some way they are overly important and determine much of their future based on their peers and what moves they make. Gentlemen. Your peers do not stay in hotels and if they do personally they do not pay the bill. Only a true customer translates into valuable marketing information. Love hotel people but hey,hotel people just manage other peoples money, they are not the innovators, the leaders, all but a few. I challenge hoteliers to get back to basics, leave accounting to the accounting department and get out and meet the people, meet your community, be part of the community instead of jocking for the next move your company will transfer you too. Old fashion hoteliers with both experience and true people experience are wanted. Badly. The shining boys and girls today are but clones of the old players game but lack much. Don’t think so? Ask in your city both the community and the industry who are the top 5 hotel managers and what are their names? Good luck to all. Those days do not exist anymore.

]]> http://eaglecliffhospitality.wordpress.com/2008/05/24/bowen-needs-one-of-thesedrastically/#comment-21 Robert Tuss Mon, 26 May 2008 20:42:52 +0000 http://eaglecliffhospitality.wordpress.com/2008/05/24/untitled-4/#comment-21 My god man. When Murray speaks you should maybe listen. Murray is the champion of Bowen Island but unfortunately there is nothing Boutique there. Wink Wink. Good comments though. Wonder how often Murray gets out and sees the real game in town. Wonder what that is? Well it is not boutique hotels but the move to quantifing and qualifing small Luxe Guest Houses. So many people want to be hotel people but only a few take the time to learn what the business is. Got to hand it to Murray (an old associate in the industry) he knows the people and has the time over on Bowen Island to reflect on the life of the Grey Power market as he and I are both getting on. HA HA HA My god man. When Murray speaks you should maybe listen. Murray is the champion of Bowen Island but unfortunately there is nothing Boutique there. Wink Wink. Good comments though. Wonder how often Murray gets out and sees the real game in town. Wonder what that is? Well it is not boutique hotels but the move to quantifing and qualifing small Luxe Guest Houses. So many people want to be hotel people but only a few take the time to learn what the business is. Got to hand it to Murray (an old associate in the industry) he knows the people and has the time over on Bowen Island to reflect on the life of the Grey Power market as he and I are both getting on. HA HA HA

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